![]() ![]() Even HR managers are increasingly adopting screen sharing in their onboarding and training processes, streamlining step-by-step walkthroughs of key workflows. Project managers frequently organize meetings around shared screens, which ensure that every team member stays (literally) on the same page while working within a spreadsheet or blueprint. Even as organizations move increasingly toward the distributed team paradigm, and use real-time screen sharing in a variety of remote workflows, the dominant assumption is still that desktops should be shared primarily on a horizontal basis - in other words, that customer-facing sales and support aren’t ideal applications for this technology.įor example, a full 58% of companies now use screen sharing in combination with video conferencing, to brainstorm new products and collaborate on presentations. Traditional applications of screen share software have remained largely horizontal and focused around internal communication or remote IT support.įrom the early days of desktop sharing to the modern era of remote collaboration, the vast majority of screen share use cases remain internally focused. This combination of screen sharing and video conferencing has essentially eliminated the need for employees to show up to the same physical workplace. These video conferencing tools enable participants across many locations to engage in face-to-face conversations, while screen sharing tools enable them to collaborate on documents in real time. ![]() More than 66% of C-suite execs now use screen share technology in tandem with video conferencing platforms such as Zoom and GoToMeeting. As a result, today’s users can easily share their screens with collaborators using any operating system, in any remote location. Over the past decade, that demand has driven a proliferation of web-based screen share apps such as Google Hangouts and Screenleap, as well as the integration of screen sharing functionality into popular connectivity tools such as Skype and TeamViewer. But although these platform-specific tools were widely adopted for IT support applications, many users grew frustrated with one core limitation: they were limited to sharing their desktops with other users of the same operating system.Īs more computing applications migrated into the cloud over the course of the 2000s, the demand for platform-agnostic screen share tools continued to grow. The Mac world soon followed with Apple Remote Desktop (ARD). While remote login functionality dates back to UNIX systems of the 1980s, desktop sharing as we know it today began with Microsoft NetMeeting, which came packaged with Windows 95. Screen share software enables collaboration across locations and platforms. In this article, we’ll take a closer look at a variety of traditional uses of screen share technology - and provide a glimpse of the near future, in which screen sharing is used not only horizontally across the organization as the occasion arises, but also for more targeted use cases across customer support and sales teams. But on the whole, today’s screen sharing applications are used not to facilitate more engaging, productive interactions in sales and customer support funnels, but to streamline internal and external conversations around specific processes and projects. Remote desktop IT support tool Teamviewer also includes a screen share feature, which has been adopted widely for remote support workflows. Tools like these make it easier for multiple participants to join a remote conversation centered around a shared screen, while also enabling others to share their screens with the entire group as needed. ![]() In all these applications, the core functionality of screen share software is typically used in tandem with a video conferencing tool, such as Zoom, GoToMeeting, or. While remote desktop viewers have existed in some form since the late 1990s, the past few years have witnessed an explosion of new screen sharing tools, which many organizations now use to collaborate on sales and marketing presentations, to design and refine new products, and to streamline remote conversations both internally and externally. Applications of screen share technology are expanding and diversifying every year. ![]()
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